QA Onboarding

Week 1 — context

• Product walkthrough (1 ngày).
• Architecture overview (1 ngày).
• Existing test suite walk-through (1 ngày).
• Setup dev env, tools, access (1 ngày).
• Read team handbook, runbook (1 ngày).

Week 2 — shadowing

• Pair test với senior trên feature mới.
• Run smoke test suite, debug failures.
• Attend daily standup, sprint planning.
• Read recent post-mortem / incidents.

Week 3-4 — own small task

• Take 1 feature từ test plan đến report.
• Code review test code junior viết.
• Run pre-release regression with senior support.

Month 2-3 — full ownership

• Own 1 module / feature area.
• Write test plan, execute.
• Mentor next new hire after self-confident.

Checklist artifact

• Test plan template.
• Bug report template.
• Standard test data / accounts.
• Test environment URLs.
• Slack channels (#qa-team, #incidents).
• Tool credentials (JIRA, TestRail, Appium grid).

Buddy system

Pair newcomer với senior 2-3 tháng. Daily 15 phút check-in, 2-3 lần/tuần pair work.

Common pitfall

• Throw test cases without context → newcomer execute mechanically.
• No code review feedback → bad pattern propagates.
• Skip product understanding → tests miss real user flows.