Bug Bash & Crowdtest

Bug Bash

2-4h focused event, mời cả team (cross-functional) test new feature.

Format

• Pre-bash: charter, scope, test env ready.
• Kickoff 15 phút: explain feature, goals.
• 1.5-3h test: each person follow charter or explore.
• Debrief 30 phút: share interesting findings.
• Post: triage bugs trong 24h.

Tips bug bash thành công

• Give clear charter, không "test everything".
• Prize cho most interesting bug (Vietnam coffee voucher).
• Different role find different bug (PM thấy UX, dev thấy edge case, support thấy real user pain).
• Test on diverse device (provide device pool).

Crowdtesting platforms

• Testlio, uTest, Applause — global tester network.
• Pay per bug or per test session.
• Geo-specific (VN users for VN app).
• Diverse device coverage.

VN local crowd

• VinaTesting, VietQA (smaller community).
• Hire VN Facebook QA group ad-hoc.
• Student club at FPT, BKHN, HCMUS.

Pros

• Real device diversity.
• Fresh perspective.
• Catch real-user bug missed by team.

Cons

• Quality variance.
• Need clear acceptance criteria.
• Triage overhead (lots of dup bug).
• Confidentiality risk pre-release.

When to use

• New product launch.
• Major redesign.
• Pre-Tet/Black Friday peak.
• Quarterly innovation feature.