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Bài 32 — QA Career Ladder Design

Test Strategy and QA Leadership Bài 32/60

QA Career Ladder

Tại sao quan trọng

  • Retention: clear path → less attrition.
  • Hiring: candidate ask "growth path?"
  • Calibration: standardize across team.
  • Promotion fairness: transparent criteria.

Ladder typical

LevelTitleYearsScope
L1Junior QA0-2Own test case execution
L2QA Engineer2-4Own module testing
L3Senior QA4-7Own product area, mentor
L4Staff QA / SDET7-10Cross-team initiative
L5Principal QA10+Org-wide strategy
M1QA Lead5+Manage 5-10 people
M2QA Manager7+Manage 10-20 people
M3Head of QA10+Department, strategy
M4VP Quality / CTO of QA15+C-suite

Two tracks

  • IC (individual contributor) — depth technical.
  • Manager — people + delivery.

Promotion criteria

  • Technical mastery for level.
  • Scope of impact.
  • Mentorship (L3+).
  • Strategic thinking (L4+).
  • Cross-functional influence (L4+).

Salary band VN (2026)

  • L1: 12-18M.
  • L2: 20-30M.
  • L3: 30-50M.
  • L4: 50-80M.
  • L5: 80-120M.
  • M1: 50-70M.
  • M2: 70-100M.
  • M3: 100-160M.

Anti-pattern

  • "Up or out" — pressure unhealthy.
  • Promotion only via mgmt → IC capped.
  • No criteria → political.

VN context

FPT có rõ band, Tiki / Shopee VN có ladder modern. Startup không có → newcomer ngại join.